بررسی علل و راهکارهای خشونت در محیط کار پرستاران شاغل در اورژانس بیمارستان های منتخب آموزشی دانشگاه علوم پزشکی شهر همدان

Background and Objectives: Violence in the workplace is a risk factor threatening the health of workers. Health care workers - especially nurses and health care workers are at risk from other threats, physical violence and verbal are. Methods: In this study, all nurses working in the emergency departments of hospitals selected by the University of Medical Sciences (n=52) in 1391 studied groups. Means of collecting standardized questionnaire concerning violence in the workplace in units of health, including Section 4 (data demographics, threats of physical violence and verbal) that was completed by nurses. Results of statistical analysis and analytical tests (x 2 and Fisher’s exact test) were used in the software SPSS v.16. Results: Nineteen and six percent of nurses had been violated during the course of their work. Violence against male nurses than female nurses was. The highest cause of violence against nurses, violence, and verbal violence is the most common cause of hypo nursing station was overcrowded. Conclusion: This study demonstrates the high level of violence against nurses and most of the violence against nurses, violence is verbal. Therefore to minimize violence in the hospital environment should be responsible for demulcent strategies, performance management Protective measures should be considered and appropriate public education.