بررسی تأثیر کاربرد مدل کارت امتیازی متوازن (BSC) بر عملکرد سیستم مدیریت ایمنی، بهداشت و محیط زیست (HSE-MS)، (یک مطالعه موردی)

Background and aims: However, both the implementation and establishment of the Health, safety and Environment (HSE) management system is successful, but there is no guarantee on the quality of its performance. Therefore, a comprehensive performance evaluation system is essential for monitoring, evaluating and continuous improvement of these systems. If this evaluations are based on company's strategic planning, they are on the right path. The aim of this study was to evaluate the impact of the implementation of the Balanced Scorecard (BSC) on improvement of HSE management system in one of a big production companies in our country. Methods: This study is cross-sectional, in nature is applicable, and in methodology is a survey research. During the research, first some studies based on theoretical context were done and then BSC was implemented in HSE system of the company. Finally, a conceptual model to evaluate the performance of HSE management system in the form of Balanced Scorecard was designed and by this model the performance of HSE management system was evaluated and compared before and after the implementation of the BSC. Results: The results show that after the implementation of the BSC, HSE management system through 67 performance indicators that evaluated, in 43 indicators (64/2%) had improvement and major progress is visible in terms of internal processes and customer. Poor performance is in terms of growth and learning than other strategic perspectives, so the company needs to insist more effort to provide a platform for learning and development in the field of HSE. Conclusion: The results of this study indicated that the implementation of BSC can improve the performance of the HSE management system.