سعید یاورزاده

[ 1 ] - بررسی کیفیت برنامه های آموزش مهندسی با استفاده از مدل سروکوال

In this research, descriptive and surveying method is used to evaluate the quality of engineering training programs. The statistical society of the research consists of 130 engineers of AzarAb Company covered by training programs in 2012. Since the statistical society has a low volume, the whole society is considered as a statistical sample. Data was collected using Servqual standard questionna...