Tanha, Nahid

Transformation Tendency, Management and Accounting Department, Faculty of Humanities, University of Zanjan, Zanjan, Iran.

[ 1 ] - Investigating the Status of Improving the Quality of Diagnostic Services in Medical Centers in Corona Pandemic Conditions Using Parasuraman Model

Introduction:  According to the Covid-19 epidemic, quality of services in medical centers are importance. Therefore, the present study was conducted to investigate the status of improving the quality of diagnostic services in corona pandemic conditions in medical centers using the Parasuraman model. Methods:  The present applied research is a descriptive correlation. The statistical population...