Bastami, Samaneh

2. BSc, Health Information Technology, School of Management and Medical Information, Isfahan University of Medical Sciences, Isfahan, Iran

[ 1 ] - Average of Fulfilling Patients' Expectations from Interactive Voice Response Appointment Systems And Websites in Selected Clinics in Isfahan

Aim:  In this study, the average of patientschr('39') expectations of fulfillment from Interactive Voice Response (IVR) and clinicschr('39') websites to make appointments for patients in Isfahan have been investigated. Methods:  The study is a cross-sectional survey. The research population was all patients referred to the clinic of Amin and Al-Zahra hospitals of Isfahan University of Medical ...