Adel marini, Bahram
MSc in KIS, Iran Public Libraries Foundation
[ 1 ] - Familiarity and application of smart technologies on customer relationship management
Aim: The purpose of the study is to examine familiarity and application of smart technologies {Radio-frequency identification (RFID), Quick Response code(QR), Near-Field-Communication Mobile (NFC)} on customer relationship management (CRM). Methodology: An applied study collecting data via Stokić, Stojanović, Bogdanović, Despotović-Zrakić, Radenković questionnaire. Population consisted of 1...
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