Ghanbarnejad , Mahtab

MSc in Health Care Management, Health Services Management Research Center, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran

[ 1 ] - Evaluation of the Client Patients Waiting Time in Referral Restorative Dentistry Department of Dental Clinic Using Six Sigma Model

Introduction: Waiting time is one of the factors affecting patients' satisfaction with the quality of services, therefore, reducing the waiting time has an essential role in the improvement of services and clients' satisfaction. The present study was performed to study the client patients waiting time in referral restorative dentistry department of dental clinic using Six Sigma model. Method: I...

[ 2 ] - Evaluation of the Client Patients Waiting Time in Referral Restorative Dentistry Department of Dental Clinic Using Six Sigma Model

Introduction: Waiting time is one of the factors affecting patients' satisfaction with the quality of services, therefore, reducing the waiting time has an essential role in the improvement of services and clients' satisfaction. The present study was performed to study the client patients waiting time in referral restorative dentistry department of dental clinic using Six Sigma model. Method: I...