Karbassi Yazdi, Amir

Young research and elite club, Islamic Azad University, South Tehran Branch, Tehran, Iran

[ 1 ] - Presentation a Road Map of Service Quality for Travel Agencies by SERVQUAL and REMBRANDT

The aim of this research is to identify and prioritize impact factors of service quality in Tourism Industry. Today, Tourism knows as the most important factors for incoming of countries and Iran is one of the 10th best countries about site seeing. Hence, based on rules, the dependency of Iran’s budget on oil have to decrease. The trip is one of the most important things for each Iranian's fami...

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