Afsoon Aeenparast
Health Metrics Research Center, Iranian Institute for Health Sciences Research, ACECR, Tehran, Iran
[ 1 ] - Performance assessment of appointment system in managing outpatients’ waiting time in a general hospital: A Case study
Background: Appointment scheduling system is a critical component in controlling patients’ waiting time, so can increase the efficiency and timely access to health services. It is also an important determinant of patient satisfaction. The aim of this study was to assess the relationship of using a scheduling system and outpatients’ waiting time in a general teaching hospital in Tehran, Iran. M...
[ 2 ] - Patient Flow Analysis in General Hospitals: How Clinical Disciplines Affect Outpatient Wait Times
Background: Overcrowding is an important problem for outpatient services in healthcare facilities. Patient flow analysis (PFA) is a useful method for identifying inefficiencies in and facilitating patient flow. Objective: PFA was used to estimate patient wait time and determine how different clinical disciplines impact wait times in the studied hospital.<...
Co-Authors