دمرچی, زینب

[ 1 ] - بررسی کیفیت خدمات گفتاردرمانی در درمانگاه دانشکده توانبخشی دانشگاه علوم پزشکی ایران با استفاده از مدل سروکوال

Introduction: Service quality is essential for service delivery. The Speech Therapy Clinic at the Rehabilitation Faculty of Iran University of Medical Sciences is one of the governmental centers providing rehabilitation services. This study aimed to study the service quality of speech therapy services using SERVQUAL model. Methods: In this descriptive-analytic stud, conducted in 2016 – 2017, ...