وطن خواه, سودابه

[ 1 ] - سنجش و تحلیل کیفیت خدمات بیمارستان با استفاده از ابزار تحلیل اهمیت- عملکرد(IPA) از دیدگاه بیماران در بیمارستان های عمومی منتخب تهران

  Background and Aim: Quality measurement and management has changed to be one of the most important topics in health care today. This study aims to analyze service quality through Importance-performance Analysis tool in selected hospitals.   Materials and Methods : This is an Analytical-descriptive study. Research community was all admitted patients to four hospitals during a specific period, ...