آخشیک, سمیه سادات
دانشگاه خوارزمی
[ 1 ] - متناسبسازی مدل تعالی سازمانی برای کتابخانههای عمومی ایران (مطالعۀ موردی کتابخانههای عمومی خوزستان)
Purpose: This paper tried to identify and determine nine factors in EFQM Business Excellence Model for public libraries of Khuzestan province as pilot study of public libraries in Iran. Results could provide appropriate and applicable model for the evaluation of quality services in these libraries. Methodology: This research was performed with the mixed method structure (in two qualitative a...
[ 2 ] - Content analysis of policy documents in Iran's public libraries
Purpose: The purpose of this research is to determine the categories and issues that were considered by national policymakers in the field of public libraries of the Islamic Republic of Iran. This study seeks to identify those issues and problems for which policymakers have been trying to find solutions by analyzing the content of policy documents. Method: This research is a qualitative resear...
Co-Authors