رشیدی فرد, محمد

[ 1 ] - بررسی رابطه بین تعهد سازمانی و تعالی سازمانی

For several years, business excellence has had an appropriate place in our country’s organizations and has been one of the management's prominent and powerful standards in the world. Also, organizational commitment is one of the business excellence factors. Increase in employees’ commitment to their duties has a direct effect on customers’ satisfaction of services and products, therefore it cau...