Pim Van Dijk
Orthopaedic Hand and Upper Extremity Service, Massachusetts General Hospital, Boston, MA, USA
[ 1 ] - Patient Complaints Emphasize Non-Technical Aspects of Care at a Tertiary Referral Hospital
Background:Patient concerns represent opportunities for improvement in orthopaedic care. Thisstudy’s objectiveis to identify the nature and prevalence of unsolicited patient complaints regarding orthopaedic care ata tertiary referral hospital. The primary null hypothesis that there are no demographic factors associatedwith complaint types was tested. Secondarily we determined if the overall com...
Co-Authors