Maryam Shabani Bahmand

[ 1 ] - Developing customer relationship management (CRM) processes using standard frameworks and MCDM techniques

Organizations have found that functional approach to business destroys flexibility and agility by gaining experience over the time. The main weakness with Task-based organizations is that they can hardly act flexibly and adapt themselves to the changing environment. In today’s' dynamic and competitive business world, organizations focus significantly on managing and improving their business pro...