Farid Tarhandeh
Master Student of International Business, Faculty of Management, Department of Business Administration, Shahid Beheshti University, Tehran, Iran.
[ 1 ] - Physical Distribution Service Quality through Iranian Convenience Stores Retailers Perspectives: a Mixed Method Approach
Due to the importance of Physical Distribution Service Quality (PDSQ) in logisticsystems, the purpose of this paper is to design a practical scale for measuring theconstruct through the perspectives of Iranian convenience store retailers. A mixedmethodapproach was employed for the study; in- depth interviews were first carriedout with 16 Iranian experienced retailers who actively had worked in ...
Co-Authors