Shahnaz Kaffashi
Department of Health and Management, School of Health, Shiraz University of Medical Sciences, Shiraz, Iran
[ 1 ] - The Quality Assessment of Family Physician Service in Rural Regions, Northeast of Iran in 2012
Background Following the implementation of family physician plan in rural areas, the quantity of provided services has been increased, but what leads on the next topic is the improvement in expected quality of service, as well. The present study aims at determining the gap between patients’ expectation and perception from the quality of services provided by family physicians during the spring a...
[ 2 ] - Customers’ Complaints and its Determinants: The Case of a Training Educational Hospital in Iran
Background Today, despite the efforts of the medical community and healthcare staff along with the advancements in medical technology, patients’ dissatisfaction and complaints have been increased. The present study aimed at making a survey on the patients’ complaints in a large training hospital affiliated to Mashhad University of Medical Sciences (MUMS). Methods This descriptive, cross-secti...
[ 3 ] - شکاف بین انتظارات و ادراک دانشجویان از خدمات آموزشی ارائه شده در دانشکده مدیریت و اطلاع رسانی پزشکی دانشگاه علوم پزشکی شیراز براساس مدلSERVQUAL
Background and Objective : Higher education is fundamental for national development. Education quality is an important factor for education output. The present study seeks to delve into investigating the gap between perceptions and expectations of educational service in Management and Medical Information School of Shiraz University of Medical Sciences. Materials and Methods: This was a desc...
[ 4 ] - بررسی رابطه‌ی سبک های تفکر و شیوه های یادگیری دانشجویان دانشگاه علوم پزشکی شیراز ،1390
Background and Objective: Learning is an important area of research in psychology. Learning is a difficult term to define. The goal of this study was to investigate the relationship between thinking styles and preference learning methods among students of management and medical information collage in Shiraz University of Medical Sciences. Materials and Methods: This was a descriptive cross-se...
[ 5 ] - همبستگی بین میزان دانش و رضایت بیماران از رابطه پزشک- بیمار
. مقدمه: درمان بیماری ها وابستگی زیادی به تعامل بین پزشک-بیمار داشته و نتیجه همکاری بیمار با پزشک، درمانی سریع و موفق است. از طرفی این رابطه جزء عوامل بسیار مهم در میزان رضایت بیماران بخصوص در مراجعات بعدی بیماران می باشد. این مطالعه با هدف تعیین همبستگی بین میزان دانش و رضایت بیماران از رابطه پزشک-بیمار در بیمارستانهای آموزشی دانشگاه علوم پزشکی تبریز به انجام رسیده است. مواد و روش ...