Identifying the Challenges of the Blockchain Technology Maturity Model in Health-Oriented Organizations

Introduction: Blockchain is a widely used technology in the health area; however, it also comes with challenges. By identifying these challenges, the road to blockchain maturity can be made smoother in this field. This study aimed to identify the challenges of the blockchain technology maturity model in health-oriented organizations. Method: In this phenomenological qualitative study, experts in the field of blockchain technology were the statistical population 12 of whom were selected to conduct an in-depth interview. The validity of the findings was guaranteed by the methods of matching by members and peer review. In this manner, the participants reviewed the process of primary data (interview results) analysis. And in the peer review procedure, supervisors, advisors, and two doctoral students commented on the findings. To analyze the data, open and axial coding was used. Results: The challenges of this model, in the technical and organizational sections, have been drawn and presented in the form of a structural model. In the resulting model, each of the categories is specified with its subset, and their frequency is also specified in the model to prioritize and determine their importance. Conclusion: In health-oriented organizations, the challenges of information security in the technology sector and transparency in the organizational structure are among the most important challenges. The security of data, due to the high importance of maintaining them, and creating transparency, due to the impossibility of manipulating data, are challenges that if ignored, the process of reaching technology maturity in health-oriented organizations will fail.