Development and Validation of Macroergonomic Factors Based on the Holden and Karsh Model: A Case Study in Automotive Industry

Introduction: Complex sociotechnical systems, such as automotive industry, require a proper macro-ergonomic approach to design and implement the work system at micro-ergonomic level. The purpose of this study was to develop and validate effective macroeconomic factors to improve productivity, health and safety of employees in the automotive industry based on Holden & Karsh model. Material and Methods: At the first step, relevant documents were reviewed, and then experts were interviewed to identify macro-ergonomic factors. The identified factors were categorized into four groups based on Holden & Karsh’s model. In the follow-up phase of the study, then, the content validity of the factors was calculated using Delphi technique in the form of an expert panel. Finally, validity acceptance was assessed using mean content validity index, and agreement between experts was evaluated using modified kappa coefficient Results: 28 main factors were identified and categorized into four subgroups, including personnel, unit /department, organization and environment factors. 19 main factors were selected as the effective macro-ergonomic factors to improve employee’s productivity, health, and safety. The content validity index and the modified kappa coefficient were calculated as 0.901 and 0.90, respectively. Conclusion: Macro-ergonomic factors identified in this study can be considered to improve employee’s productivity, health, and safety in the automotive industry. These factors can be used as specific context-based criteria for an ergonomic evaluation in the automotive industry, or even be generalized to other industries, organizations and companies.