Comparison of quality standards of public care in emergency, infectious and non-infectious wards of Imam Reza Hospital in Mashhad: Before and after the onset of the covid 19 crisis

Background: In late 2019, the world was faced with the epidemic of Cavid 19. Since maintaining the quality of care is one of the priorities of the health system, the aim of this study was to investigate the status of public care provided to patients before and after allocating wards to patients with covid 19. Methods: This cross-sectional descriptive study was performed in the emergency room and infectious and non-infectious wards of Imam Reza Hospital. The research tool was a checklist that was compiled based on national accreditation measures and its validity was confirmed quantitatively by 10 experts.Data from evaluations performed two months before and two months after assigning these sections to patients with covid 19 were collected, entered into spss21 software, and analyzed by chi-square test. Results: In general, the post-crisis public care quality score in the emergency and non-emergency departments was significantly lower than before. In the emergency department, the detection of etiquette detection and in the non-infectious ward, compliance with the standard related to the prevention of compression wounds and physical restraint had a significant reduction compared to before the Corona crisis.The standard related to patient delivery and transformation in infectious and non-infectious sectors has decreased compared to before. For other standards, there was no significant difference between before and after Corona. Conclusion: It is recommended to identify the factors affecting the reduction of compliance with care standards in the sections allocated to Corona and to consider appropriate solutions in the event of an epidemic crisis.