Contraindre le fond et la forme en domaine contraint : la normalisation de documents

The present article shows that the normalization of documents in limited domains, such as drug leaflets, can be improved over what can be done with current technologies and without putting more constraints on the technical writer’s work. We propose a novel approach to document normalization that uses well-formed content representations expressed at the level of communicative goals and associated normalized texts. This approach combines automatic analysis and interactive negociation with an expert of the domain. Traditional document authoring techniques based on text input are reviewed and critiziced, and the emerging approach to symbolic document authoring, to which our approach belongs, is introduced. MOTS-CLÉS : documents techniques ; documents normalisés ; création de documents contrôlée ; analyse du contenu ; normalisation de documents.