flexdiam – flexible dialogue management for problem-aware, incremental spoken interaction for all user groups (Demo paper)

The dialogue management framework flexdiam was designed to afford people across a wide spectrum of cognitive capabilities access to a spoken-dialogue controlled assistive system, aiming for a conversational speech style combined with incremental feedback and information update. The architecture is able to incorporate uncertainty and natural repair mechanisms in order to fix problems quickly in an interactive process – with flexibility with respect to individual users’ capabilities. It was designed and evaluated in a user-centered approach in cooperation with a large health care provider. We present the architecture and showcase the resulting autonomous prototype for schedule management and accessible communication.