Strategic Approcah for Optimizing of Zakah Institution Performance: Customer Relationship Management
نویسندگان
چکیده
منابع مشابه
Improving Performance of Customer Relationship Management through Applying Knowledge Management
Customer Relationship Management (CRM) and Knowledge Management (KM) have become especial and strategic keys in the current competitive environment for all companies. The critical role of KM as the main determinant of the success of CRM has been the focal point of the previous researches; the present paper aimed at studying the impact of different KM factors- such as Customer Knowledge (CK), S...
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ژورنال
عنوان ژورنال: Al-Iqtishad: Journal of Islamic Economics
سال: 2016
ISSN: 2407-8654,2087-135X
DOI: 10.15408/aiq.v9i1.4010