Relationships between digital maturity, organizational agility, and firm performance: An empirical investigation on SMEs

Digitalization has significant power to boost the performance of small and medium-sized enterprises (SMEs). Most scholars approached phenomenon from different standpoints by examining effects information technology skills, digital systems capabilities, communication technologies (ICT) adoption, digitalization on firm performance. However, although terms are interrelated, impact maturity SMEs' been rarely investigated. Digital examines extent capabilities organizations, which is essential in evaluating state-of-the-art organizations' efforts providing a roadmap for further improvement. Although offers various benefits its direct effect outcome still arguable. Prior studies had revealed mixed findings when they assessed Hence, some called research examination possible intervening variables. Consequently, this study organizational agility Furthermore, moderating role maturity-firm link also Data testing proposed model was collected SMEs Marmara Region Turkey using convenience sampling technique. The structural equation modeling with partial least squares estimation (PLS-SEM) approach used analyze 119 responses via face-to-face online questionnaires. Eighty-two respondents identified themselves as entrepreneurs/partners. 13 senior executives, 14 mid-level managers, 8 white-collar employees, two stated that work positions than these. show have positive examined moderator, it discovered factor reduces