PROFESSIONAL SERVICES REDESIGN: A CHALLENGE TO NEW SERVICE DEVELOPMENT MODELS
نویسندگان
چکیده
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ژورنال
عنوان ژورنال: Brazilian Journal of Operations & Production Management
سال: 2015
ISSN: 2237-8960,1679-8171
DOI: 10.14488/bjopm.2015.v12.n1.a4