Implication of emotional labor, cognitive flexibility, and relational energy among cabin crew: A review
نویسندگان
چکیده
منابع مشابه
Cabin Crew Safety November-December 1990
In everyday speech, the phrases “human factors” and “the human factor” frequently refer to individual quirks of behavior which may be irrational and difficult to explain and which can be called upon, in the absence of any hardware failure, to account for unfortunate events such as accidents. Implicit in this everyday usage is the notion that behavior is unpredictable and that the addition of a ...
متن کاملCancer incidence in airline cabin crew.
R ecent reports highlighting increased cancer incidence and mortality among airline pilots and cabin crew have raised concerns about potential exposure of these workers to known or suspected carcinogens, in particular cosmic ionising radiation. Higher radiation dose rates are found at higher altitudes and in the polar regions, and mean doses to flight crew have been increasing over time as long...
متن کاملIntegrating Safety and Crew Resource Management (CRM) Aspects in the Recurrent Training of Cabin Crew Members
Recurrent training of cabin crew should include theoretical and practical instruction on safety as well as crew resource management (CRM) issues. The endeavors of Swiss International Air Lines Ltd. and Swiss Aviation Training Ltd. to integrate CRM and safety aspects into a single training module were evaluated. The objective of the integration was to make CRM more tangible and ease acquisition ...
متن کاملA Literature Review on Teachers’ Emotional Labor
In view of the teachers’ professional characteristics, teachers are rated as high emotional workers. By reviewing the literatures of Chinese and foreign teachers’ emotional labor research, this paper sums up four aspects about teachers’ emotional labor: the definition of the concept of emotional labor, teacher’s emotional display rules, teachers’ emotional labor strategies and the antecedents a...
متن کاملteachers emotional intelligence, self-efficacy, and perceived english language proficiency: a case of iranian efl teachers
educational researchers have provided evidence that teachers’ emotional intelligence has strong effects on various aspects of teaching and learning. yet, in the field of teaching english to speakers of other languages (tesol), inquiry into teachers’ emotional intelligence is nearly limited. given its documented powerful impact on teaching practices and student learning, it is critical to pursue...
15 صفحه اولذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Indian Journal of Occupational and Environmental Medicine
سال: 2018
ISSN: 0973-2284
DOI: 10.4103/ijoem.ijoem_21_18