A Logistic Regression Model of Customer Satisfaction of Airline
نویسندگان
چکیده
منابع مشابه
A Logistic Regression Model of Customer Satisfaction of Airline
Evaluation of customer satisfaction differs from one study to another. Studies have been differing with their focus and coverage. Most of studies focused on evaluating factors influencing customer satisfaction or associate customer satisfaction and quality of services. This paper used logistic regression to develop customer satisfaction model for Precision Air. Five dimensions or variables have...
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ژورنال
عنوان ژورنال: International Journal of Human Resource Studies
سال: 2012
ISSN: 2162-3058
DOI: 10.5296/ijhrs.v2i4.2868